Every feature, on every plan.
Each month we bill the cheapest plan that covers the customers you had. Never more than $999 a month. Reviews, loyalty and wishlists are in every plan, and the only thing a plan counts is engaged customers. A customer counts once a month if they order, earn or spend points, or use a wishlist.
The four plans
Every plan starts with 14 days free. Signing up takes an email address and no card, because Meisei signs you in with a link rather than a password. Paying for a year is 17% less, which is two months free, and a busier month is still billed as the plan that covers it. Prices are in US dollars, per organization. The number above covers every store, every seat and all three products. Need invoicing, a DPA or several organizations on one contract? Talk to us.
One number, defined exactly.
This is the only allowance a plan is sold on, and this is what it counts. It is monthly and resets on the first, in UTC.
| Allowance | Starter | Growth | Scale | Unlimited |
|---|---|---|---|---|
| Engaged customersA customer counts once a month if they order, earn or spend points, or use a wishlist. Imports, visits and reviews never count. | 1,000 / mo | 3,000 / mo | 20,000 / mo | No limit |
If you go past it.
Nothing is cut off mid-month. After the month ends we bill customers past your allowance once, at the rate below, and never past the price of the next plan up. From there we bill the month as that plan. You can turn that off in the app, and then new activity stops 14 days after you go over instead.
- Starter
- $2 per 100 engaged customers
- Growth
- $1.50 per 100 engaged customers
- Scale
- $1 per 100 engaged customers
Unlimited has no allowance, so nothing is billed past its price.
Features are not a row in this table. Photo and video reviews, auto-publishing, structured data for search results, punch cards, the CSV importer, the REST API and the storefront widgets are in every plan, and so are AI review summaries, AI screening and SSO.
Everything else has a limit too, and none of them is a tier. Products, customers, team members, API keys, storage and the rest have fair-use limits. Normal use never reaches one, and they stop a runaway integration from running up your account. Every limit is listed in the docs, and we can raise any single one for your account without changing plan.
Add up what you pay now.
Reviews, loyalty and wishlists are usually three subscriptions, each with its own renewal date and customer list. We are not going to quote you someone else's prices, because they change and they depend on your volume. Your renewals are on your invoices.
Meisei replaces all three, so compare the total.
Before you pick one.
- What counts as an engaged customer?
- A customer counts once a month if they order, earn or spend points, or use a wishlist. However many of those they do, they count once. Imports, store visits and reviews never count, so bringing your history over costs nothing.
- Can I bring the reviews I already have?
- Yes, as CSV, on every plan. Customers are matched by email address and products by handle. Meisei skips a row it cannot match and reports its line number, and the rest of the file still imports. Each row is keyed on the review's original ID, so importing a corrected file updates the reviews it already created and adds no duplicates. Meisei copies photos into your own storage, so they don't depend on the platform you are leaving.
- Can I get them back out again?
- Yes. Export every review to CSV whenever you want, media included. Importing that file again updates the same reviews, so leaving is no harder than arriving.
- Do I need a developer?
- Not on Shopify. Connecting a store imports your products, customers and orders, registers the webhooks that keep them current, and installs the storefront widgets. Anywhere else, the widgets are a script tag and everything is in the REST API.
- Can I pay for a year at once?
- Yes, and it costs 17% less than paying monthly. Prices are in US dollars either way, and either way they are per organization rather than per store or per seat.
- What happens if I go over an allowance?
- Nothing is cut off mid-month and nothing is deleted. Reviews keep arriving, your loyalty program keeps running, and the customers past the allowance are billed: $2 per 100 engaged customers on Starter, $1.50 per 100 engaged customers on Growth, $1 per 100 engaged customers on Scale. We email everyone in your organization before a month moves into the next plan's pricing, and the billing page shows the running total all month, so the first you hear of it is never the invoice.
- Can I turn overage off?
- Yes, in Settings then Billing. With it off nothing is ever billed above your plan, and instead new activity stops 14 days after you go over: review requests stop going out, no new loyalty members join, no new wishlists are created. Everything already collected keeps working and every storefront widget carries on. It goes back to normal the moment usage is under the allowance again.
- Is there a contract?
- Not unless you want one. Every plan is month to month or a year at a time, and your data stays exportable while the account is open. A contract is for a store that wants invoicing, a DPA or several organizations on one agreement, and it sits on top of Unlimited.
Take 14 days on your own data.
The trial runs on your own catalog rather than a demo account, and it does not ask for a card. If it is not doing the job by the end of it, nothing renews, and every review you collected in the meantime exports to CSV.